Shipping Information
FAST: With more than 10 warehouses strategically located worldwide in the US, Europe, and Asia, we ship your orders at lightning speed - normally within just 48 hours for in-stock dolls.
DISCREET: Your privacy matters. That's why we implement discreet shipping for all your orders. From packaging to delivery, we prioritize keeping your purchases confidential. With plain, unmarked packaging, we ensure that your privacy is protected every step of the way.
RELIABLE: Experience peace of mind with our reliable shipping service powered by trusted carriers such as UPS, FedEx, and DHL. From doorstep to doorstep, we ensure your packages are handled with care, offering you a seamless and dependable shipping experience.
Shipping & Handling Charge
|
Country |
Shipping & Handling Charge |
| USA | $0 |
| International | $0 |
Estimated Delivery Time
Ready-To-Ship Dolls
|
Country |
Delivery Time |
| USA & Canada | 2 - 7 business days |
| Other Countries | 3 - 14 business days |
Custom Dolls
|
Country |
Delivery Time |
| USA & Canada | 1 - 4 weeks |
| Other Countries | 1 - 5 weeks |
The total delivery time includes both the manufacturing process and shipping time. Custom-made dolls typically take 3 - 14 days to craft, depending on your selection. You'll receive a second confirmation email when your order is ready for shipping, including a tracking number.
Custom Fees
|
Country |
Custom Fees |
| USA | Customs and taxes are covered |
| Other Countries | Import fees, where applicable, are the responsibility of the buyer |
Countries We Ship
|
Continent |
Countries |
| North America | United States, Canada |
| Europe | United Kingdom, Norway, Germany, Sweden, France, Italy, Spain, Netherlands, Poland, Finland, Denmark, Switzerland, Estonia, Iceland, Ireland, Austria, Turkey, Romania, Belgium, Greece, Bulgaria, Croatia, Cyprus, Hungary, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Slovakia, Slovenia, Portugal. |
| Asia-Pacific | Australia, New Zealand, Japan, Georgia, Israel |
| Africa & Others | South Africa, Bahamas, Cape Verde, Costa Rica, Fiji, Jamaica, Kenya, Kiribati, Laos, Lesotho, Liechtenstein, Marshall Islands, Mauritania, Mauritius, Palau, Panama, Papua New Guinea, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the Grenadines, Samoa, San Marino, Tanzania, Aland Islands. |